Customer Experience (CX)CX StrategySmart CitiesTechnology & InnovationUtilitiesSmart Water Metering: How Utilities Are Rebuilding Trust, CX, and RevenueEditorJanuary 29, 2026January 29, 2026 by EditorJanuary 29, 2026January 29, 2026031 From Billing to Belief: Why Smart Water Metering Is Becoming a CX Imperative for Utilities Ever opened your water bill and thought, “This can’t be...