CX StrategyExperience DesignLeadership & CultureWhitepapers/Case StudiesIndo-Albanian Discovery Challenge: A CX Playbook for Experience-Led EngagementEditorJanuary 17, 2026January 17, 2026 by EditorJanuary 17, 2026January 17, 20260170 From Quiz to Cross-Border Experience: What CX Leaders Can Learn from the Indo-Albanian Discovery Challenge A moment that felt bigger than a quiz Imagine a...