CX StrategyCX Strategy & LeadershipCX TrendsExperience DesignWhitepapers/Case StudiesCross-Border Literary Festival: CX Lessons in Experience OrchestrationEditorJanuary 16, 2026January 16, 2026 by EditorJanuary 16, 2026January 16, 2026068 What Can CX Leaders Learn from a Cross-Border Literary Festival? Ever attended an event that stayed with you long after the lights went off?Not because...