CX in 2026CX TrendsNewsGoogle Cloud-Palo Alto Networks Deal: Securing AI-Driven CXEditorDecember 21, 2025December 21, 2025 by EditorDecember 21, 2025December 21, 2025033 Picture this: Your CX team launches a shiny AI chatbot during Black Friday rush. Customers rave at first. Then, a sly prompt injection slips through....