Tag : CX risk

Automotive CXCX StrategyCX TrendsRisk & ComplianceTechnology & Innovation

Tulip Innovation: Why Battery Patent Disputes Are Now a CX Risk

Editor
by Editor036
When Battery Patents Hit the Customer Journey: What the Tulip–Sunwoda–KTC Case Means for CX Leaders Imagine this scenario. Your CX dashboard looks healthy.NPS is steady.Your...