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Tag : CX at scale

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Shyam Nambiar on Customer Experience Excellence at Scale

EditorDecember 24, 2024March 15, 2025
by EditorDecember 24, 2024March 15, 20250613
In the ever-evolving digital landscape, customer experience (CX) has become a cornerstone of business success. At the heart of this transformation is Shyam Nambiar, who...
Amazon experienceAvitobusiness strategyCustomer Experiencecustomer serviceCX at scaleCX leadershipdigital innovationDubai executivemoderationonline classifiedsoperational excellencesales operationsShyam Nambiar

New Labour Codes in India: Impact on CX and EX Leaders

EditorNovember 21, 2025November 21, 2025
by EditorNovember 21, 2025November 21, 20250

Astro Malaysia High Availability Success: 99.99% Uptime for SAP and Oracle

EditorNovember 21, 2025November 21, 2025
by EditorNovember 21, 2025November 21, 20250

SUNROOOF: Redefining Wellness Lighting for Indian Urban Spaces

EditorNovember 21, 2025November 21, 2025
by EditorNovember 21, 2025November 21, 20250

AI-driven Resolution Platform: Zendesk and Microsoft 365 Employee Service

EditorNovember 20, 2025November 20, 2025
by EditorNovember 20, 2025November 20, 20250

Organizational Complexity: Freshworks Study Unveils Its Impact on CX and EX Performance

EditorNovember 20, 2025November 20, 2025
by EditorNovember 20, 2025November 20, 20250

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