AI Journey Orchestration: Break Silos, Unite CX Teams in 2026
Customers are not waking up thinking, “I hope your martech stack finally integrates today.” They just want their issue resolved, in one try, without repeating...
Tag : AI CX transformation
Avanade India Expansion: AI-Powered CX Transformation for Mid-Market LeadersMeta Description:
Imagine a Mumbai call center agent juggling 80 calls daily. Customers wait 10 minutes. Frustration builds. Agents burn out. Businesses lose loyalty. This scene repeats...