Newgen’s New Patent Unlocks Smarter Data Compression: A Big Win for Customer Experience
Newgen Software has just achieved another major milestone. The company received a patent (No. 565385) from the Indian Patent Office for a “System and Method for Data Compression.” This adds to its growing intellectual property portfolio. As of now, Newgen has filed 55 patents, with 25 already granted in India and the US.
This new patent doesn’t just demonstrate innovation—it promises a significantly enhanced customer experience (CX) for data-heavy industries.
Why This Patent Matters for Customers
Today, organizations generate enormous volumes of data every day. From digital forms to system-generated reports, the amount of structured data can be overwhelming. While conventional data compression techniques do exist, they often fail in speed or effectiveness when applied to large, repetitive datasets.
However, Newgen’s patented technology changes the game.
Here’s how:
- It intelligently identifies documents with similar structure and content.
- It divides them into static and dynamic segments.
- It applies video compression techniques to compress the data more efficiently.
- It generates a single video file, along with metadata for accurate access and retrieval.
As a result, organizations benefit from faster processing, smaller file sizes, and reduced storage costs. This translates directly into better performance and lower TCO (Total Cost of Ownership)—a win for IT teams and end users alike.
Bridging Innovation with Customer-Centricity
At its core, Newgen’s patent reflects a deep understanding of evolving enterprise needs. It’s not just about reducing file sizes. It’s about solving real problems that customers face every day:
- Slow system response times due to bloated files
- High storage costs eating into IT budgets
- Inefficient retrieval of documents
- Limited scalability in data management
By addressing these issues, Newgen empowers its customers to optimize digital operations with ease.
Moreover, industries such as banking, insurance, healthcare, and government—which deal with high volumes of structured documents—can now deliver faster, more responsive services to their end users.
Real-World Impact: A CX Perspective
Imagine this: a customer calls their bank to check a past transaction. If the system has to sift through gigabytes of bloated data, the delay frustrates both the customer and the representative.
Now, with faster access to compressed and well-organized data, the same request can be fulfilled in seconds.
Not only does this improve first-call resolution, but it also enhances the overall customer perception of the brand.
Furthermore, in the age of instant gratification, such technological efficiency becomes a CX differentiator.
A Unique Approach to Compression
Traditional compression tools often work generically. They treat every file the same, regardless of structure or content similarity.
Newgen’s method, however, focuses on similarity and segmentation.
First, it identifies homogeneous files. Then, it separates static regions (unchanging data) from dynamic ones (variable content). Finally, it compresses them as if they were frames in a video—resulting in highly compact, structured outputs.
This innovative crossover from video compression introduces a smarter way to handle business data.
The result? Better CX through faster transactions, leaner infrastructure, and enhanced operational flow.
IP as a Pillar of Trust
Customers today choose technology partners not just for products, but for their vision and commitment to innovation.
Newgen’s growing patent portfolio underlines this commitment. With 25 granted patents and dozens more filed, the company clearly prioritizes original thinking and future-ready solutions.
This builds trust among enterprise customers who seek long-term partners for their digital transformation journeys.
Future-Forward and Cloud-Ready
Because Newgen’s platform is cloud-native, this patented compression system fits seamlessly into existing digital ecosystems.
Whether an enterprise is managing workflows, onboarding customers, or handling service requests, data needs to move fast and securely.
Thanks to this innovation, every interaction—whether digital or assisted—can be smoother and more efficient.
As customers continue shifting to the cloud, having such intelligent, adaptable technology becomes non-negotiable.
A Unified Vision for Digital Transformation
Newgen isn’t just a software vendor. It’s a strategic enabler of digital journeys. With its AI-first, low-code, unified platform, it already supports global organizations in building:
- Seamless onboarding workflows
- Intelligent service request systems
- Automated lending and underwriting processes
- Scalable content management environments
This latest patent enhances all of the above by making data compression smarter and more integrated.
Looking Ahead: What Customers Can Expect
With this patent, Newgen sends a clear message: Innovation never stops.
Customers can look forward to:
- Faster access to historical data and records
- Lower storage overheads
- Better application performance
- More scalable systems
- Improved regulatory compliance through structured metadata tagging
Ultimately, this translates into better employee productivity and superior customer experiences.
Final Thoughts
Newgen’s latest patent is more than an achievement—it’s a step toward rethinking data handling for better customer experiences.
By blending deep tech with customer-centric outcomes, Newgen continues to empower enterprises to simplify complex operations.
While patents may live in legal registers, their true impact is felt in every frictionless user interaction, every streamlined process, and every delighted customer.
And that’s the legacy Newgen builds with every innovation.
To explore how Newgen’s platform can transform your business, visit www.newgensoft.com
