AI & Emerging TechnologiesCX StrategyDigital Trust & EthicsIdeological Echo Chambers: The Hidden CX Cost of Engagement-Driven AIEditorFebruary 4, 2026February 4, 2026 by EditorFebruary 4, 2026February 4, 2026030 When Algorithms Shape Belief: The Hidden CX Cost of Ideological Echo Chambers Ever noticed how your digital feeds rarely challenge you anymore? The opinions feel...
