Blog - Page 146 of 146

Zendesk Hires Mitch Young as Senior Vice President, Asia Pacific

EditorDecember 16, 2024January 4, 2025

by EditorDecember 16, 2024January 4, 20250613

Zendesk hires industry veteran and CX specialist Mitch Young to the Asia Pacific leadership position, effective immediately. In this role he will be responsible for driving the company’s growth...

News

LTIMindtree invests in Voicing.AI for customer engagement processes

EditorDecember 16, 2024December 27, 2024

by EditorDecember 16, 2024December 27, 20240720

LTIMindtree USA partners and invests in Voicing.AI, a next-generation start-up. This partnership aligns with LTIMindtree’s strategy, AI in everything, Everything for AI and AI for Everyone. Voicing.AI’s proprietary technology brings...

News

Retail Sector Investing in Observability to Drive Digital Customer Experiences

EditorDecember 16, 2024January 4, 2025

by EditorDecember 16, 2024January 4, 20250369

New Relic State of Observability for Retail Sector report shows significant benefit of investing in observability, with 302% ROI reported by retail organizations New Relic State...

CX Quest

Zendesk Hires Mitch Young as Senior Vice President, Asia Pacific

LTIMindtree invests in Voicing.AI for customer engagement processes

Retail Sector Investing in Observability to Drive Digital Customer Experiences

Arctic Wolf: The Rise of AI-Native SOC Models

SAIM’s GenNext Debut Reflects Experience-Led Fashion Trends

Proofpoint Targets AI-Driven CX Risks with Unified Security Model

TrendAI™ Signals Shift Toward AI-Centric Cybersecurity for CX

Runway Monitoring: Rethinking Airport Operations

Semiconductor Chip: India’s First Made-in-India by December 2025

Smartphone Manufacturing: India Is Now World Leader in...

BRICS Nations Are Breaking Free from Dollar Dominance...

AWS Outage: What Caused the 2025 Internet Meltdown...

Kompact AI / Accessible AI: A Customer-Centric Revolution