Blog - Page 143 of 143

Zendesk Hires Mitch Young as Senior Vice President, Asia Pacific

EditorDecember 16, 2024January 4, 2025

by EditorDecember 16, 2024January 4, 20250601

Zendesk hires industry veteran and CX specialist Mitch Young to the Asia Pacific leadership position, effective immediately. In this role he will be responsible for driving the company’s growth...

News

LTIMindtree invests in Voicing.AI for customer engagement processes

EditorDecember 16, 2024December 27, 2024

by EditorDecember 16, 2024December 27, 20240711

LTIMindtree USA partners and invests in Voicing.AI, a next-generation start-up. This partnership aligns with LTIMindtree’s strategy, AI in everything, Everything for AI and AI for Everyone. Voicing.AI’s proprietary technology brings...

News

Retail Sector Investing in Observability to Drive Digital Customer Experiences

EditorDecember 16, 2024January 4, 2025

by EditorDecember 16, 2024January 4, 20250359

New Relic State of Observability for Retail Sector report shows significant benefit of investing in observability, with 302% ROI reported by retail organizations New Relic State...

CX Quest

Zendesk Hires Mitch Young as Senior Vice President, Asia Pacific

LTIMindtree invests in Voicing.AI for customer engagement processes

Retail Sector Investing in Observability to Drive Digital Customer Experiences

Cadence Bets on India Leadership to Drive Innovation Scale

BHIM Repositions for Experience-Led Growth in Fintech Landscape

IICT Partnership Highlights Content’s Role in CX Strategy

AI Stack Evolution: Scaling Agentic AI for Enterprise CX

The Snows of Khione Ballet Academy: Lisa K. Stephenson on Structured Creativity

Semiconductor Chip: India’s First Made-in-India by December 2025

Smartphone Manufacturing: India Is Now World Leader in...

Kompact AI / Accessible AI: A Customer-Centric Revolution

BRICS Nations Are Breaking Free from Dollar Dominance...

AWS Outage: What Caused the 2025 Internet Meltdown...