Astrikos.Ai Bolsters Leadership Team to Enhance Global Customer Experience and Fuel Strategic Growth
In today’s digital age, delivering exceptional customer experience (CX) is not optional—it is essential. Organizations that succeed in enhancing customer outcomes do so by aligning innovation with execution. Astrikos.Ai, a global leader in AI-powered infrastructure intelligence, understands this imperative well. In a bold move to amplify its customer-centric vision, the company has appointed four seasoned CXO-level leaders to spearhead strategic roles across operations, engineering, defense, and product management.
This leadership expansion marks a pivotal milestone. With the appointments of Nani Iswara, Tapabrata Mitra, Cdr Nikhil Hegde, and Ali Sadhik Shaik, Astrikos.Ai is gearing up for its next phase of growth. More importantly, it reinforces the company’s commitment to optimizing user experience, accelerating innovation, and delivering measurable results globally.
Building Operational Excellence in North America
To begin with, Nani Iswara joins as the Head of Operations for North America, based in Dallas, TX. With over 30 years of cross-functional expertise in telecom, wireless, IT, digital strategy, and product development, Nani brings a sharp customer focus to Astrikos.Ai’s operational framework.
Previously, Nani held leadership roles at global giants like Motorola, AT&T, Nokia, and TCS. His forte lies in orchestrating seamless collaboration, refining workflows, and driving high-impact strategies. Moreover, he has successfully unlocked new growth opportunities by securing critical partner contracts. Now, with Nani at the helm, Astrikos.Ai aims to boost operational agility, strengthen partner ecosystems, and elevate service excellence across North America.
Engineering Innovation with Customer Impact in Mind
Meanwhile, Tapabrata Mitra steps in as Senior Vice President of Engineering. He will be based at the company’s Bangalore office, one of Astrikos.Ai’s primary R&D hubs. With over two decades of engineering leadership, Tapabrata excels at building scalable enterprise solutions that address complex customer needs.
His expertise spans across cybersecurity, advanced networking, and AI/ML-driven industrial automation. Notably, his work in Predictive Maintenance and Digital Twins aligns closely with Astrikos.Ai’s innovation roadmap. In his new role, he will focus on delivering resilient engineering frameworks, enhancing product reliability, and enabling rapid iteration cycles. As a result, customers can expect faster time-to-market and products built with future-readiness at the core.
Defense Business Strategy Anchored in Collaboration
Next, Astrikos.Ai welcomed Cdr Nikhil Hegde as Senior Vice President, Defense Business. A former Indian Navy officer, Cdr Hegde brings over 20 years of experience in operations, project execution, procurement, and international collaboration.
Throughout his career, he has demonstrated critical thinking and collaborative leadership. By leveraging his defense expertise, Astrikos.Ai aims to expand its presence in national security and critical infrastructure projects. Furthermore, his ability to navigate complex procurement ecosystems will strengthen the company’s footprint in defense-led innovation. With Cdr Hegde’s appointment, Astrikos.Ai reinforces its strategic intent to serve mission-critical use cases with precision and accountability.
Market Strategy with a Product-Led Growth Approach
Finally, Ali Sadhik Shaik joins as Senior Vice President, Product Management and Market Strategy. With two decades of experience in FinTech, EdTech, RetailTech, and Digital Media, Ali has successfully led cross-sector product portfolios and built award-winning SaaS platforms.
He is known for blending design thinking, user experience, and growth strategy into every product lifecycle stage. Additionally, Ali has hands-on experience in scaling ventures, having founded Web3Wire and GoBangalore. His passion for emerging technologies, including XR, AI, and Web3, adds a future-facing edge to Astrikos.Ai’s portfolio.
With Ali on board, Astrikos.Ai will deepen its product-market alignment, drive better user engagement, and accelerate customer adoption. His presence ensures that every product release is intuitive, impactful, and built for scale.
CEO’s Vision: Empowering Global Transformation
Commenting on these strategic appointments, Chinmay Hegde, CEO and Managing Director, emphasized the company’s growth mindset. “We are thrilled to welcome the new leaders to the Astrikos.Ai family,” said Hegde. “As we expand our global presence and deepen our impact in the urban infrastructure space, these seasoned leaders bring deep insights and global strategic vision to propel us forward.”
These appointments are not just about scaling operations. They reflect a focused effort to enhance the customer journey, elevate service delivery, and redefine intelligent infrastructure.
From India to the World: A Platform That Delivers Results
Founded in 2017, Astrikos.Ai has rapidly evolved into a trusted name in AI/ML-powered infrastructure analytics. The company serves key sectors such as smart cities, utilities, data centers, and healthcare infrastructure, making urban ecosystems more intelligent and sustainable.
Its centralized intelligence platform delivers transformative value. Clients have experienced up to 30% revenue growth, along with up to 30% improvements in planning efficiency and cost reduction. More importantly, the platform enables governments and enterprises to make real-time, data-backed decisions with confidence.
For instance, Astrikos.Ai played a pivotal role in UP 112, the world’s largest Emergency Response Support System. Furthermore, it contributed significantly to managing emergency services during the 2025 Prayagraj Maha Kumbh, a massive gathering that demanded scale, speed, and precision.
Global Expansion Fueled by Local Insights
While headquartered in India, Astrikos.Ai has a global vision and footprint. The company has established strong deployments across MENA, ASEAN, and North America. Its growth strategy combines local customization with platform scalability, ensuring that clients receive tailored solutions that meet regional challenges.
At the same time, Astrikos.Ai remains committed to its “Make in India, for the Globe” philosophy. By investing in innovation hubs and regional talent, the company ensures sustainable growth that is both inclusive and forward-thinking.
Looking Ahead: A CX-Led Growth Journey
With the expanded leadership team in place, Astrikos.Ai is entering an exciting new chapter. The company is not just building better infrastructure. It is delivering exceptional experiences, seamless integrations, and measurable outcomes that empower customers globally.
Every new hire strengthens its CX-focused approach. From product design to post-sale support, the company remains laser-focused on customer success. These appointments also ensure that each department functions with agility, transparency, and a shared mission to deliver value.
In summary, Astrikos.Ai’s strategic CXO-level hires are a bold affirmation of its vision—to build intelligent, resilient, and people-first infrastructure systems across the world. As the company continues its upward trajectory, its commitment to customer-centric innovation remains stronger than ever.
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