AI Employees: The Future of Compliant CX in Regulated Industries
Imagine a customer calls your bank frustrated about a vague billing issue. They switch from phone to chat mid-conversation. Context vanishes. The struggle repeats. CX...
Tag : Regulated Industries
Sovereign Cloud: SAP Empowering Secure and Compliant Innovation in India
Martin Merz, President of Sovereign Cloud, along with Manish Prasad, President and MD, SAP India Subcontinent and Oliver Beck, Chief Technology Officer, SAP Sovereign Cloud...