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CX TrendsLatest Insights/BlogsNews

HLL Diamond Jubilee: A CX Blueprint in Public Healthcare

EditorApril 7, 2025April 7, 2025
by EditorApril 7, 2025April 7, 20250501
HLL Lifecare Limited has stepped into its Diamond Jubilee year. That’s 60 years of consistent presence in India’s healthcare landscape. However, instead of merely marking...
Affordable HealthcareAMRIT PharmacyCustomer ExperienceCX in HealthcareDiamond JubileeGovernment Healthcare Indiahealthcare accessibilityHealthcare Infrastructurehealthcare innovationHealthTech IndiaHindlabsHLLHLL LifecareIndia Healthcare Expansionmental healthNutritionPSU HealthcarePublic Healthcare IndiaPublic Sector CXVeterinary Care

India’s GCCs: From Cost Centers to Global Innovation Engines

EditorFebruary 4, 2026February 4, 2026
by EditorFebruary 4, 2026February 4, 20260

Ideological Echo Chambers: The Hidden CX Cost of Engagement-Driven AI

EditorFebruary 4, 2026February 4, 2026
by EditorFebruary 4, 2026February 4, 20260

AlUla Emerging Market Economies Conference: Why CX Leaders Should Pay Attention

EditorFebruary 4, 2026February 4, 2026
by EditorFebruary 4, 2026February 4, 20260

Safe Dubai 2026: What Intelligent Infrastructure Teaches CX Leaders About Risk and...

EditorFebruary 3, 2026February 3, 2026
by EditorFebruary 3, 2026February 3, 20260

WhatsApp Case: What India’s Supreme Court Teaches CX Leaders About Trust and...

EditorFebruary 3, 2026February 3, 2026
by EditorFebruary 3, 2026February 3, 20260

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