Katie Stabler on CX Movements: An Exclusive Interview
Imagine a frustrated customer mid-journey with your brand. An AI chatbot promises quick resolution. But loops endlessly on scripted responses, eroding trust and spiking churn...
Tag : customer experience design
Indian Brandy Customer Perceptions Transformed by Monarch
From Overlooked to Outstanding: How Monarch’s Global Win Transforms Indian Brandy Customer Experience The spirits industry witnessed a remarkable transformation when Tilaknagar Industries’ Monarch Legacy...