CXQuest ExclusiveExpert OpinionsLatest Insights/BlogsNewsAI Deception in Customer Experience: The Builder.ai FalloutEditorJune 3, 2025June 3, 2025 by EditorJune 3, 2025June 3, 20250100 The AI Illusion or AI Deception: What Builder.ai’s Collapse Teaches Us About Customer Experience and Trust The dramatic unraveling of Builder.ai — once lauded as...