Elevating Java CX with Azul’s Managed Services Program

Delivering unbeatable Java experiences hinges on three pillars: compliance, security and efficiency. Yet enterprises struggle daily to balance these elements across sprawling Java estates. Transitioning from reactive fixes to proactive insights transforms client relationships—and that’s precisely what Azul’s new Managed Services Provider (MSP) Program for Azul Intelligence Cloud enables.

By empowering partners to integrate Java licensing, vulnerability and code-use analytics into their managed services, Azul ensures MSPs can deliver white-label solutions that delight customers. Here’s how this program accelerates partner offerings, refines customer experiences, and drives measurable business value.

Turning Licensing Headaches into Seamless Java Compliance

Many organizations fear the unpredictability and expense of Oracle Java audits. Hidden JVM instances, fragmented reports and manual inventory processes slow down remediation. Consequently, these inefficiencies erode trust between customers and providers.

Thankfully, Azul JVM Inventory tackles this problem head-on. Instead of periodic discovery scans, the solution continuously detects every running JVM—regardless of vendor or distribution. Precise details on JVM version, installation path and host application let partners map each instance back to responsible teams. Ultimately, partners can:

• Uncover unlicensed Oracle JVMs before audit windows arrive
• Generate clear, branded compliance reports for stakeholders
• Resolve discrepancies swiftly, reducing customer anxiety

By embedding these insights into routine advisory or license management services, MSPs transform compliance from a fear-inducing exercise into a seamless, benevolent collaboration. Clients gain confidence that their Java estates remain audit-ready—without lifting a finger.

Surfacing Real Threats with Vulnerability Precision

Security remains paramount, yet most vulnerability scanners drown teams in false positives. Prioritizing real threats among hundreds of alerts consumes precious resources—and frustrates customers who crave clarity.

Azul Vulnerability Detection flips the script by leveraging class-level runtime telemetry. Rather than static code scans, it identifies vulnerabilities based on actual application behavior in production. As a result, 99% of false positive alerts vanish, allowing security teams to focus on genuine risks. When partners weave this capability into their managed security services, they can:

• Deliver concise, actionable vulnerability reports
• Prioritize remediation efforts with pinpoint accuracy
• Build trust through faster, more reliable threat management

Ultimately, customers experience a streamlined security posture. They no longer wade through noise, and partners earn kudos for delivering targeted guidance that mitigates risk efficiently.

Streamlining Modernization by Pruning Dead Code

Inefficient code burdens applications, inflates maintenance costs and wastes developer time. Yet customers rarely know where their codebase is bloated. Consequently, modernization efforts sputter as teams struggle to identify and remove dead or unused code.

Azul Code Inventory solves this dilemma by pinpointing exactly which classes and methods are never invoked in production. Partners offering modernization or DevOps consulting can:

• Quantify unused code and prioritize its removal
• Reduce upgrade scope by up to 40% of codebase size
• Free developers to focus on innovation, not cleanup

This level of precision delivers remarkable ROI. Customers see leaner applications, faster release cycles and better alignment between code maintenance and strategic goals. Moreover, MSPs can package these findings into advisory reports or DevOps playbooks—enhancing perceived value and encouraging long-term engagement.

White-Label Flexibility for MSPs

Transitioning to a powerful managed service often introduces complexity. New consoles, extra agents and steep learning curves can deter adoption. To eliminate friction, Azul’s MSP program offers a white-label model. Under this framework, partners:

1. Provision a secure, dedicated tenant in Azul Intelligence Cloud for each customer.
2. Deploy lightweight agents unobtrusively across Java workloads.
3. Ingest telemetry, configure alerts and schedule branded reporting—“Powered by Azul.”

Because all analytics run in the cloud, customers avoid operating new tooling. Partners simply present insights through familiar dashboards or integrate them into monthly service bundles. This approach guarantees:

• Minimal operational lift for customers
• Rapid onboarding and time to value
• Recurring revenue streams for partners

By retaining full control over service design, partners can embed Java compliance, security and code-efficiency insights into broader offerings—whether in license advisories, modernization initiatives or managed DevOps engagements.

Real-World Success Story

“Azul Intelligence Cloud lets us see every JVM our customers use—whether it’s Oracle, Azul or any other OpenJDK distribution—and immediately understand compliance or security gaps,” says Evan Boyd, Managing Director at Software Licensing Consultants. “Embedding Intelligence Cloud into our managed service portfolio means we can deliver faster, more accurate license reconciliation and real-time compliance for our customers while removing the operational burden.”

Thanks to continuous insights, his team now issues detailed compliance advisories in hours not days. Customers appreciate the proactive stance and predictable cost management—strengthening loyalty and opening doors for upsell opportunities.

Partner Benefits: Why MSPs Should Enroll

Joining Azul’s MSP Program unlocks an array of advantages:

• Sublicensing & White-Label Rights
  Partners gain full rights to resell and rebrand JVM Inventory, Vulnerability Detection and Code Inventory.
• Dedicated Customer Tenants
  Secure, isolated environments ensure data privacy per end-customer engagement.
• Turnkey Service Delivery
  From agent deployment to scheduled reporting, partners control every step, enabling streamlined, repeatable processes.
• Flexible Service Bundles
  Integrate Java compliance, security and code-efficiency insights into existing license management, modernization or DevOps offerings.
• Recurring Revenue Model
  Consumption-based SaaS billing paired with managed services create reliable, long-term revenue streams.

Driving Measurable Outcomes for Customers

When partners deploy Azul Intelligence Cloud as a managed service, they deliver tangible improvements:

• Reduced Audit Risk
  Continuous JVM detection ensures no instance goes unnoticed, slashing the likelihood of costly Oracle audits.
• Eliminated False Positives
  Runtime-driven vulnerability analytics remove 99% of distractions, focusing efforts on real threats.
• Recovered Developer Capacity
  Identifying dead code can reclaim up to 40% of developer time for strategic projects.

These outcomes resonate strongly with enterprise stakeholders. CFOs gain predictable licensing spend. CISOs see strengthened security postures. CTOs unlock faster modernization cycles. Consequently, partners become indispensable strategic allies.

The Road Ahead

As Java estates grow across cloud, on-prem and hybrid environments, the need for continuous, expert-led insights intensifies. Azul’s MSP Program and Intelligence Cloud answer this call—delivering turnkey, white-label solutions that power superior customer experiences.

By leveraging these capabilities, partners can elevate their service portfolios, differentiate offerings and deepen customer relationships. Best of all, clients benefit from automated compliance, razor-sharp security focus and streamlined code modernization—driving efficiency and innovation across the board.

Ready to transform your Java managed services? Explore Azul’s MSP Program and Intelligence Cloud for a future where compliance, security and efficiency converge—powered by Azul.