Restroworks Unveils RestroNext CX Suite to Redefine Restaurant Guest Experiences
In today’s fast-paced dining environment, customer expectations continue to evolve rapidly. Restaurants must adapt to remain competitive. Recognizing this shift, Restroworks has launched its RestroNext CX Suite to transform how restaurants interact with guests. This powerful suite integrates digital innovation with operational agility, creating memorable and seamless dining experiences.
Restroworks, a global leader in cloud-based restaurant technology, announced the launch of its all-in-one customer experience platform on May 2, 2025, in New Delhi. Designed for fast-growing and modern restaurant brands, the RestroNext CX Suite delivers advanced digital ordering tools. These tools empower restaurants to streamline operations and own the entire guest journey.
The suite includes four key modules:
- RestroGO (Self-Service Kiosk)
- RestroSCAN (QR Code Ordering)
- RestroWEB (Online Ordering Website)
- RestroAPP (Branded Delivery App)
Each module integrates with restaurant systems effortlessly. Moreover, the platform is hardware-agnostic, allowing deployment on existing devices. As a result, restaurants can avoid major capital expenses. They can start transforming digitally without delay.
Enhanced Customer Convenience with Self-Service
Let’s begin with RestroGO, the self-service kiosk solution. Guests can now place their orders directly, eliminating the need to wait. As orders flow straight to the kitchen, restaurants save time and reduce errors. Consequently, kitchens work more efficiently, and guests enjoy quicker service.
According to a recent Deloitte report, 60% of diners prefer using self-ordering technology. They value intuitive design and the ease of ordering and paying without staff intervention. RestroGO not only meets this demand but also encourages upselling. For example, guests can easily add sides or customize meals, boosting average order value.
Personalized Table Service through QR Code Ordering
Next, RestroSCAN offers table-side ordering through QR codes. Guests can scan a code, browse the menu, and customize their order from their smartphones. Alternatively, tablets can be used for a more guided experience. This eliminates long wait times, while enhancing convenience and personalization.
Moreover, staff can focus on hospitality instead of data entry. By reducing friction during ordering, customer satisfaction naturally improves. Additionally, QR orders integrate with kitchen systems, improving speed and consistency.
Commission-Free Online Sales with RestroWEB
Then comes RestroWEB, a fully branded online ordering website. Instead of relying on third-party aggregators, restaurants can now drive direct-to-consumer sales. This approach helps preserve margins and build stronger customer relationships.
With full customization available, restaurant brands can reflect their unique identity online. Additionally, the website supports commission-free ordering, loyalty rewards, and targeted promotions. Therefore, businesses increase profitability while maintaining total control.
Taking Control of Delivery with RestroAPP
Finally, RestroAPP enables restaurants to manage deliveries through native mobile apps. Available on iOS and Android, this tool supports real-time tracking, push notifications, and direct customer engagement. Notably, it allows brands to reduce their dependence on third-party delivery platforms.
Furthermore, RestroAPP features in-app loyalty programs. Restaurants can reward repeat customers and create personalized offers. As a result, customer retention improves, and marketing becomes more effective.
Unified Platform for Guest Journey Ownership
Importantly, the RestroNext CX Suite is more than the sum of its parts. It offers a unified platform that bridges front-of-house and back-of-house operations. Every tool connects seamlessly. Hence, staff can access real-time data, improving responsiveness and decision-making.
Ashish Tulsian, Co-founder and CEO of Restroworks, said, “Technology is no longer just a support function. It’s the backbone of modern restaurant operations. From streamlining last-mile logistics to enhancing the guest experience, digital transformation is reshaping the industry. With RestroNext, restaurants can fully own the customer journey, protect margins, and build stronger digital identities.”
Industry Recognition and Global Impact
Restroworks is not new to innovation. In fact, it was recently recognized by Gartner Digital Markets as a category leader in Restaurant Management Software. This recognition underscores the company’s credibility and impact.
Furthermore, in 2024–2025, Restroworks achieved over 80% year-over-year growth, now serving more than 23,000 restaurants in 50+ countries. These numbers reflect its rising influence in the global restaurant technology space.
Strategic Global Expansion and Compliance
Over the past five years, Restroworks has expanded strategically into the US, Middle East, Latin America, and Southeast Asia. In parallel, it invested heavily in cloud infrastructure and security compliance. As a result, Restroworks today provides an enterprise-grade platform, suitable for large-scale restaurant chains.
The company holds certifications like ISO 27001, ISO 27017, ISO 27701, SOC 1 Type 2, SOC 2 Type 2, and is GDPR compliant. These certifications demonstrate Restroworks’ dedication to data protection and platform reliability.
Trusted by Industry Giants
Many top brands already trust Restroworks to power their operations. These include Taco Bell, Subway, Belgian Waffle Co., Häagen-Dazs, Nando’s, Caribou Coffee, Chili’s, and Sbarro. Their continued partnership speaks volumes about the platform’s scalability and performance.
Conclusion: A Game Changer for Modern Restaurants
In conclusion, the RestroNext CX Suite is a game-changing solution for restaurants navigating digital transformation. By combining self-service, online ordering, app-based delivery, and QR ordering, the suite delivers end-to-end support for the entire guest journey.
Additionally, its easy integration, hardware flexibility, and robust compliance ensure a smooth rollout and long-term viability. As customer behavior continues to evolve, Restroworks provides restaurant brands with the tools they need to stay ahead.
By enabling restaurants to engage customers directly, own data, and streamline operations, the RestroNext CX Suite redefines what modern dining can look like. Without a doubt, the future of restaurant technology has arrived—and it’s customer-first.
To explore the RestroNext CX Suite, visit: www.restroworks.com/restronext-digital-ordering-suite
