CX TrendsNewsPhygital Banking: The Future of Seamless CX in IndiaEditorDecember 25, 2025December 25, 2025 by EditorDecember 25, 2025December 25, 2025024 Picture this: A busy Bengaluru professional rushes into a bank branch. She taps a kiosk for her account statement. Seconds later, “Aditi” appears on screen,...